Dependable UK care staffing, fully supported by Peninsula HR & legal experts
COMPLIANCE & QUALITY ASSURANCE
HOW WE PROTECT YOUR SERVICE
SAFER RECRUITMENT & STAFF COMPLIANCE
HOW WE PROTECT YOUR SERVICE
At Unicorn Healthcare Agency Ltd, we understand the risks associated with staffing shortages, inconsistent workers, and non-compliant placements.
Our approach is designed to protect your service, your reputation, and the individuals in your care by ensuring every healthcare professional we supply meets strict compliance, safety, and quality standards. We work proactively to support:
- Safe, consistent, and person-centred care delivery
- Full alignment with CQC standards and regulatory expectations
- Reduced operational risk through fully vetted and trained staff
- Continuity of care, even during urgent and last-minute staffing needs
By combining robust recruitment processes, ongoing staff monitoring, and structured compliance systems, we ensure your service remains safe, supported, and inspection-ready at all times.
REGULATORY COMPLIANCE
SAFER RECRUITMENT & STAFF COMPLIANCE
HOW WE PROTECT YOUR SERVICE
At Unicorn Healthcare Agency Ltd, we deliver healthcare professionals who meet strict compliance, safety, and quality standards giving you complete confidence in every shift.
We support care homes and healthcare providers in maintaining safe, effective, and fully compliant care environments at all times
SAFER RECRUITMENT & STAFF COMPLIANCE
SAFER RECRUITMENT & STAFF COMPLIANCE
MANDATORY TRAINING & ONGOING DEVELOPMENT
All healthcare professionals supplied by Unicorn Healthcare Agency Ltd undergo a robust recruitment and vetting process in line with CQC requirements, including:
- Enhanced DBS checks
- Right to work verification (UK compliance)
- Verified employment history
- Professional references
- Competency-based assessments
This ensures only qualified, experienced, and trustworthy staff are deployed to your service.
MANDATORY TRAINING & ONGOING DEVELOPMENT
MANDATORY TRAINING & ONGOING DEVELOPMENT
MANDATORY TRAINING & ONGOING DEVELOPMENT
Our staff complete mandatory and ongoing training to maintain the highest standards of care delivery. Training includes:
- Safeguarding (Adults & Children)
- Moving & Handling
- Infection Prevention & Control
- Basic Life Support
- Medication Awareness
We promote continuous professional development to ensure staff remain competent, confident, and up to date with best practices.
HR, LEGAL & HEALTH & SAFETY COMPLIANCE
MANDATORY TRAINING & ONGOING DEVELOPMENT
HR, LEGAL & HEALTH & SAFETY COMPLIANCE
Our operations are supported by Peninsula, providing expert guidance on HR, employment law, and health & safety. This ensures:
- Full compliance with UK employment legislation
- Proper staff management and governance
- Reduced risk for your organisation
- Safe and legally compliant staffing practices
INSURANCE & RISK PROTECTION
MANDATORY TRAINING & ONGOING DEVELOPMENT
HR, LEGAL & HEALTH & SAFETY COMPLIANCE
Unicorn Healthcare Agency Ltd maintains comprehensive insurance cover to protect our clients, staff, and service users at all times.
Our cover includes:
• £5 million Professional Indemnity Insurance
• £10 million Public Liability Insurance
• £10 million Employers’ Liability Insurance
This ensures full protection against operational risks and provides our clients with complete confidence when engaging our services.
Insurance certificates are available upon request.
QUALITY ASSURANCE & CONTINUOUS IMPROVEMENT
RELIABLE, COMPLIANT STAFFING - WHEN YOU NEEDED IT MOST
QUALITY ASSURANCE & CONTINUOUS IMPROVEMENT
We have a structured quality assurance framework in place which includes:
- Regular staff performance monitoring
- Service user and client feedback
- Incident reporting and learning
- Internal audits and reviews We use these insights to drive continuous improvement and maintain high-quality service delivery.
POLICIES & COMPLIANCE FRAMEWORK
RELIABLE, COMPLIANT STAFFING - WHEN YOU NEEDED IT MOST
QUALITY ASSURANCE & CONTINUOUS IMPROVEMENT
At Unicorn Healthcare Agency Ltd, we maintain a comprehensive and up-to-date suite of policies and procedures aligned with Care Quality Commission (CQC) standards and UK regulatory requirements.
Our framework covers key areas including:
• Safeguarding (Adults & Children)
• Safer Recruitment & Vetting
• Equality, Diversity & Inclusion (EDI)
• Health & Safety Management
• Infection Prevention & Control (IPC)
• Incident Reporting & Risk Management
• Data Protection (GDPR)
To ensure confidentiality, version control, and regulatory accuracy, our full policy documents are not publicly hosted.
Our complete compliance pack is available upon request or provided during client onboarding.
RELIABLE, COMPLIANT STAFFING - WHEN YOU NEEDED IT MOST
RELIABLE, COMPLIANT STAFFING - WHEN YOU NEEDED IT MOST
RELIABLE, COMPLIANT STAFFING - WHEN YOU NEEDED IT MOST
We are committed to supporting healthcare providers with staffing solutions that are not only reliable, but fully compliant, safe, and aligned with regulatory expectations.
Unicorn Healthcare Agency Ltd
Unit 2 Perch Wasley Lane, Franklin House Bicester OX26 6JU / Registered company number:17032476
Copyright © 2026 Unicorn Healthcare Agency Ltd - All Rights Reserved.
Committed To Excellence For Better Care